Job Description

Solutions consultants qualify customer needs and identify opportunities to deliver business outcomes and develop innovative solutions in collaboration with internal teams in a pre-sale environment. Solutions consultants develop and enhance application prototypes and directly demonstrate to clients how solutions work and what they provide through architectural or technical workshops that train them on the solutions. They serve as subject matter experts on their relevant systems and software and elevate issues outside of their scope to upper management and supervisors and document and present technical solutions that align with their clients business problems. Roles and Responsibilities Help the sales team with the discovery phase of the sales process. Use systems to track, report and manage sales results and pipeline. Preparing estimates and proposals for potential clients. Collaborate with sales, product, engineering, and operations teams to ensure knowledge share. Provide feedback to product management on customer product feedback. Work on critical assignments that require the highest impact on the selling process. Manage solution consultant and demo support engineers on special projects. Act as the sales expert in complex needs assessment and becomes an extension of the sales team calling regularly on top client and prospects. Research and develop core product differentiators, positioning, and competitive analysis. Support account growth and new business development. Refine requirements documents and gain sign-off based on feedback from the customer and internal engineering reviews. Work closely with leadership to create a positive working relationship and effective cohesive results. Participate across the sales life cycle on acquiring strategic customers. Ensure a thorough handover of the customer to the team responsible for onboarding and implementation. Develop initiatives required to achieve established revenue/product targets. Take a consultative approach and put customer needs first.

Skills Required

• Sales