Job Description

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features and business operations. They gather and analyse data to develop and investigate potential solutions including improvements to systems and processes to organizational challenges. Roles and Responsibilities Developing an understanding of company products to meet the company's current and future needs. Benchmark the product against other offerings in the market. Analyze metrics to continually improve company products and deliver better value to customers Measure and identify ways in which an organisation can operate more effectively and efficiently. Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Explore different solutions, their risks, benefits, and impacts Deliverables Prepare technical reports by collecting, analyzing and summarizing information and trends Determine and develop user requirements for systems in production, proposed roll out procedures Communicate key insights and findings to product team Help design, document and maintain system operations processes Help author and update internal and external product documentation Monitoring and Reporting Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions Team Enablement Drive awareness of requirements across teams and identify substandard systems processes through evaluation of data Contributing to training and support for people affected by new systems and processes.

Skills Required

• Communication Skills