Application Support - L1/ L2 Professional

Application Support - L1/ L2 Professional - HIRERER.COM

Date Posted: Nov 02, 2023

Job is expired

Job Detail

Location:

Bengaluru, Karnataka, India
Company:

HIRERER.COM
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

Department Head
Positions:

1
Experience:

3 Year
Gender:

No Preference
Degree:

Bachelors
Apply Before:

Nov 30, 2023

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Job Description

Troubleshoot SMS issues Address customer concerns & provide friendly, diplomatic & empathetic feedback Train & mentor team-members, advise on improvements Make quick & efficient decisions troubleshoot & resolve QoS issues, escalations to 3rd parties Strong knowledge of RESTful APIs, understand & troubleshoot issues with cloud solutions Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.